Welcome to Trae. This Cookies Policy applies whenever you use our websites, apps, software and related services (the “Platform”).
When providing the Platform, we may use cookies and other tracking technologies such as software development kits ("SDKs"), pixels and local storage. These technologies allow us to store information or gain access to information stored on your device to enable certain features and distinguish you from other visitors. Tracking technologies are used by most website or app providers to let users navigate between pages efficiently, ensure web security, understand how their websites or apps are used, remember user preferences and generally improve the user experience.
Cookies: Cookies are small data files that are placed on your computer or mobile device when you visit a website or app. Cookies enable us and our service providers to uniquely identify your browser or device for various purposes, including those described above. Cookies normally work by assigning a unique number to your device and are stored on your browser by the websites or on the apps that you visit as well as third party service providers to those websites or apps. Cookies can remain on your computer or mobile device for different periods of time. Some cookies are "session cookies", meaning that they exist only while your browser is open and are deleted automatically once you close your browser. Other cookies are "persistent cookies", meaning that they survive after your browser is closed. Most persistent cookies are set to automatically expire after a defined duration (for example, a few days, weeks or months). When you return to that website or app (or visit other websites or apps that use the same cookies) the website or app provider, or its service providers, can recognise the persistent cookies they have set and recognise your browsing device. SDKs: SDKs are pieces of code that enable data to be collected about your device, network and interaction with a website or app. Like cookies, they generally operate by assigning your device a unique number. Pixels (also called beacons or tags): Pixels are small 1 pixel x 1 pixel invisible image files that are embedded in certain website pages or apps to track user activity. They can be used to collect information about your visit or to record the fact you took an action, for example, uploaded music. When you open a website page or app with an embedded pixel, the page or app will automatically run simple code that downloads the 1x1 image file to your browser or device. At the same time, the code also passes certain information about your device and your actions on the website or app to the server. Your interest in the website or app can then be logged and used for analytics or advertising purposes. Local storage: Local storage files are created by websites or apps to store information locally on your device. They are very similar to cookies, but can have slightly different properties (for example, local storage can be used to store more information and can be stored in a different location on your device to cookies). Local storage is normally used to speed up site functionality and remember your preferences.
Tracking technologies can either be “first party” or “third-party”. First-party tracking technologies refers to tracking technologies that we set and use directly. Third-party tracking technologies refer to tracking technologies set by third parties (such as analytics or advertising service providers) through our Platform. The types of tracking technologies used by us and our partners in connection with our Platform can be classified into categories, namely "Strictly necessary"; "Functionality"; "Analytics and Performance"; and "Advertising and Marketing". We have set out some further general information about each of these categories below.
Strictly necessary These tracking technologies are essential to provide you with the Platform and the features you have requested. Because these technologies are essential for our Platform and the features you have requested to work, you cannot decline these tracking technologies. We may use strictly necessary tracking technologies (set by us) for the following essential purposes:
As explained above, these tracking technologies are strictly necessary to operate our Platform and cannot be declined. Examples of strictly necessary cookies used by the Platform
| Cookie name | Purpose | Duration | Set by |
|---|---|---|---|
| sessionid | User authentication; Session management | 13 months | Trae |
| sid_tt | User authentication; Session management | 13 months | Trae |
| passport_csrf_token | Anti-spam and security | 13 months | Trae |
Functionality Functionality tracking technologies record information you enter or choices you make, such as your login details, login status, ID, language preference for the Platform and your cookie consent choice. They help to make the Platform work more efficiently and enable us to tailor our Platform to your preferences. They may be used for the following functionality purposes:
Without these tracking technologies, certain functionality may become unavailable. Examples of functionality cookies used by the Platform
| Cookie name | Purpose | Duration | Served by |
|---|---|---|---|
| store-country-code | Save current country of the user | 12 months | Trae |
| test_cookie | Check that a user's browser supports cookies | 15 mins | DoubleClick https://business.safety.google/adscookies/ |
Analytics and performance We use analytics and performance tracking technologies to analyse how you use our Platform, including which pages you view most often, how you interact with the content, measure any errors that occur and test different design ideas. The information is used to report and evaluate your activities and patterns as a user of our Platform. We may use both first-party and third-party tracking technologies for analytics and web optimisation purposes. Examples of Analytics and performance cookies used by the Platform
| Cookie name | Purpose | Duration | Served by |
|---|---|---|---|
| ttwid | Analytics; Web-optimisation | 12 months | Trae |
| _ga | Analytics | 13 months | Google https://policies.google.com/technologies/cookies |
| _ga_JVLR55T34K | Analytics | 13 months | Google https://policies.google.com/technologies/cookies |
Advertising and marketing We use advertising and marketing tracking technologies. These technologies help us, and third parties in some cases, to promote our Platform on other platforms and websites, and measure the effectiveness of our campaigns.
Examples of advertising and marketing cookies used by the Platform
| Cookie name | Purpose | Duration | Served by |
|---|---|---|---|
| _gcl_au | Assess ad performance | 90 days | Google https://policies.google.com/technologies/cookies |
| ar_debug | Assess ad performance | 90 days | DoubleClick https://business.safety.google/adscookies/ |
You have the right to manage your cookie settings to accept or reject cookies that are not essential to our Platform at any time via our cookie settings tool which you can access here.
You can also adjust your cookie preferences via the privacy settings on the device you are using or on the web browser you use to access the Platform or the privacy settings on the device you are using. Browser settings allow you control your cookie and local storage settings so that you can:
If you choose to reject cookies or similar technologies, you may still use our Platform but it may mean that your preferences will be lost and certain functionality and areas of our Platform may be restricted or not operate properly. As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. For more information, please see below:
We may occasionally update this Cookies Policy to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. When we post changes to this Cookies Policy, we will revise the "Last Updated" date at the top of this Cookies Policy. If we make any material changes in the way we collect, use, and/or share information held in cookies, we will notify you by prominently posting notice of the changes on our Platform and we will request your consent for any such new uses, if required by applicable law. We recommend that you revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
If you have any questions about this Cookies Policy, or our use of cookies or other technologies, please contact us at feedback@mail.trae.ai.